Hello,
We sincerely apologise for the inconvenience caused. While we are arranging for the service agent to attend to your queries, you could maybe look through the troubleshooting guidelines in the user manual document for quick guidance and advice.
We will reach out to you within 24 hours of receipt of your email and will try to resolve your issue in under 72 hours. That’s our promise!
Thank you for trusting Fracktal for your 3D Printing needs.
Sincerely,
Team Fracktal
Other useful inks:
~Kindly respond to this email ID for further queries and follow-up.