Print Quality Problems: Where to Start

Updated 3 min read

Most print failures are one of about ten problems, and each has a known cause and a known fix. This page is the triage desk: find the symptom that matches your part, apply the quick check, and follow the link where a fuller guide exists. If you work through a symptom and the print still fails, send us the G-code and a photo and we will look at it with you.

First layer problems

SymptomUsual causeFix
Nothing extrudes on layer oneNozzle too close to the bed, or a clogFirst layer not extruding properly
Print will not stick, corners liftBed preparation, first-layer height, bed temperatureOur full bed adhesion guide, and PrintStick for the surface
Squashed, ridged first layer (“elephant’s foot”)Nozzle too close, bed too hotRaise Z-offset a step at a time; drop bed 5 °C

Nothing coming out mid-print

SymptomUsual causeFix
Extrusion stops, motor clicksBlocked or partially blocked nozzleClearing a blocked nozzle
Extrusion stops, no clickFilament run-out, tangle on the spool, or ground-away filament at the drive gearCheck the spool path end to end; cut and re-load the filament
Thin, inconsistent extrusionWet filament, or a partial clogDry the spool (a material dryer exists for exactly this), then cold-pull the nozzle

Surface defects

Diagram of filament retraction stopping ooze during a travel move
Strings across gaps are a retraction or moisture problem, not a machine fault.
SymptomUsual causeFix
Hairs and strings between featuresRetraction settings, wet filamentStringing and oozing: causes and fixes
Layers shifted sideways partway upA slipped pulley or a damaged beltSlipped pulley · Damaged belt
Cracks between layers on tall partsPart cooling too fast: ABS, nylon or PC printed in open airReduce the part fan; these materials want an enclosure or a heated chamber
Corners lifting and warping on large partsSame cause: uneven cooling shrinkageBed adhesion guide above; brim; enclosure; for chronic cases the material wants a heated-chamber machine
Blobs, zits and a glossy melted lookPrinting too hot or too slowDrop nozzle temperature 5 °C at a time; see the FDM settings guide
Rough, pillowed top surfaceToo few top layers over sparse infill4–6 top layers at 0.2 mm; raise infill a step

Small or detailed parts failing

Small parts fail differently: not enough time between layers for each layer to cool, so the part stays molten and slumps. The fixes are minimum layer time, more part cooling, and printing several small parts at once so the nozzle moves away between layers. The full write-up is in Small prints failing: causes and fixes.

Dimensional problems

SymptomUsual causeFix
Holes print undersizeNormal FDM behaviourDesign 0.2–0.3 mm clearance, or drill/ream critical holes; see design for 3D printing
Parts consistently over/undersizeFlow rate or material shrinkageCalibrate flow with a single-wall cube; check the material’s shrinkage on its datasheet
Wrong nozzle assumed in the slicerNozzle was changed and the profile was notIdentify your nozzle diameter

When it is the machine, not the print

Errors on the display (MINTEMP, thermal runaway, heating failed), a printer that will not power on, or electrical faults are machine problems, not print-settings problems. Those guides live in the machine sections of this knowledge base: Julia Series, Snowflake and Volterra.

And if the same part keeps failing whatever you change, the geometry may be fighting the process: our manufacturing floor prints customer parts daily, and an engineer will tell you honestly whether the part wants different settings, a different orientation or a different process.

Still stuck?

Send us the G-code, a photo of the part and the machine's serial number, and an engineer will look at it with you. The G-code guide shows what to export.

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