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Setup guides, troubleshooting and material know-how for Fracktal machines and the Fracktory slicer, written by the team that builds and services them.
Browse by machine and topic
Getting Started & Setup 5Unboxing, siting, first prints and the small hardware questions every new machine raises.
Julia Series 19Setup, maintenance and troubleshooting for Julia, Julia Pro and the 2018 series.
Snowflake 6From the box to the first print: unboxing, site setup, assembly, firmware.
Volterra 7Filament handling, sensors and troubleshooting for the high-temperature machine.
Fracktory Slicer 3Installing Fracktory, tuning material settings and sending us G-code when something misbehaves.
Materials & Filaments 11What each filament is for, how to store it, and the properties that matter.
Print Quality 5Symptom-first guides: first layer, blocked nozzles, stringing, shifted layers.
Manuals & Downloads 1Every user manual and software download in one place.
Buying & General 1Choosing a machine, and the general questions that come before one.
Still stuck?
Send us the G-code, a photo of the part and the machine's serial number, and an engineer will look at it with you. The G-code guide shows what to export.