After Sales Engineer

BANGALORE

Role Summary

We are looking for a dedicated After Sales Engineer with experience in electromechanical systems to join our team. The role involves providing repair, service, and preventive maintenance support while ensuring a positive customer experience. 

Education: ITI/Diploma

Experience: 1-3 years

Industry: 2D printer, 3D-printers, SPM machines, or any other

Key Responsibilities:

  • Should have experience in electromechanical systems. 
  • Basic Knowledge of Electronics and electrical systems. 
  • Basic Troubleshooting of electronics and mechanical systems. 
  • Repair, service and Preventive maintenance tasks knowledge. 
  • Basic 3D-modelling software knowledge like AUTOCAD, Fusion etc. 
  • Ready to travel. 
  • Preparing and managing the service-related documents. 
  • Managing good rapport with Customers. 
  • Managing TAT system (Zoho Desk). 
  • Good communication skills. 

Required Skills and Qualifications :

  • Proven experience (1-3 years) in electromechanical systems, preferably in the 2D/3D printer or SPM machines industry. 
  • Strong communication and interpersonal skills. 
  • Basic troubleshooting skills in electronics and mechanical systems. 
  • Knowledge of 3D modelling tools (AutoCAD, Fusion 360, etc.). 
  • Ability to work independently and manage service tasks efficiently. 

Compensation: Salary Range: INR 3.5 - 4.5 Lakhs per annum